Privacy Policy

Effective Date: 03.05.2024

XEPT Consultancy FZCO, located in Dubai, United Arab Emirates, is committed to protecting the privacy and personal data of all users who visit our website and interact with our services. This Privacy Policy explains what information we collect, how we use it, and what rights you have as a data subject.

1. Information We Collect

We may collect the following personal data when you interact with our website or services:

Name, email address, phone number (e.g. through contact forms or email inquiries)
IP address, browser type, device information (via cookies or analytics tools)
Any additional information voluntarily submitted through our website or communication channels

2. Purpose of Data Collection

We use your personal data for the following purposes:

To respond to inquiries and provide customer support
To operate and improve our website and services
To communicate with you about our offerings, if you have opted in
To comply with legal or regulatory requirements

3. Legal Basis for Processing

We process your personal data on the following legal bases:

Your consent (e.g. when submitting a contact form)
Our legitimate interest in maintaining and improving our services
Legal obligations under applicable UAE data protection laws

4. Cookies and Analytics

We may use cookies and third-party analytics tools (e.g. Google Analytics) to collect statistical information about website usage. You can control or disable cookies through your browser settings.

5. Data Sharing and Transfers

We do not sell, rent, or trade your personal information. However, we may share your data with trusted service providers who assist us in operating our website, subject to strict data protection agreements.

If your data is transferred outside the United Arab Emirates, we ensure that adequate safeguards are in place, in compliance with the UAE PDPL or equivalent international standards.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or to comply with legal obligations.

7. Your Rights

Under applicable law, you have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw your consent at any time (where processing is based on consent)
Object to or restrict certain processing activities
File a complaint with the UAE Data Office or your local data protection authority

To exercise any of these rights, please contact us at privacy@xept-consultancy.com.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third parties.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “Effective Date.” We encourage you to review it periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

XEPT Consultancy FZCO

Dubai Silicon Oasis

Dubai, United Arab Emirates

Email: info@xept.ae